Billing Information

Utility Deposit


Utility deposits shall be required from those customers that do not own the property or business where the service is being provided. The deposits shall be as follows:
  • Residential - $60
  • Commercial - $100

Payment of Bills


All bills rendered are due and payable upon receipt and deemed to be delinquent if not paid within 20 days from the day they are placed in the mail. Reminder and disconnect notices will be sent or given according to Section II of Kearney's Procedural Policy.

Delinquency Fee


If the rates or charges billed against each property served by the water or sanitary sewerage system are not paid to the City of Kearney by the due date as indicated on the utility bill, such bill shall become subject to a delinquency fee of five percent of the total bill.

Disconnect Policy


Disconnection will be done according to Kearney's Procedural Policy. No disconnection of any municipal utility will be done on a Friday or any day prior to a holiday. The customer has the right to designate a "third-party" to be notified prior to the discontinuance of service due to nonpayment.

Reconnection


When a City employee disconnects a customer's utilities for nonpayment, they shall be charged:
  • $50 reconnection fee if reconnection is made during working hours (8:00 a.m. through 5:00 p.m., Monday through Friday)
  • $75 reconnection fee if reconnection is made between the hours of 5:00 p.m. and 8:00 a.m., Monday through Friday, all day Saturday or Sunday, or a legal holiday. 

This charge, as well as the bill, must be paid before service is reconnected.